Facebook has a high goal to bring a universal conversational platform to the world. With 1.3 Billion monthly active users, they are doing a good job.
Facebook recently released the Customer Chat Plugin that allows you to embed a “Chat Widget” on your website, connected to Messenger.
You can see it here: http://22.214.171.124/customer-chat
Connecting on Messenger
There are a few things that made us really excited.
The one thing I have always loved about Facebook Messenger (and bots) is the instant connection that you can make with the prospect – no forced fake emails or bad phone numbers a direct line of communication with the end user.
Bringing Facebook Messenger to your website, it also can bring a chat bot to your website. This can help you engage with visitors to your website instantly. This is really the best thing that you can add to your website, with the exception of having a Live Support person available 24⁄7.
With Customer Chat, you get the same experience you would inside of Facebook Messenger. Your visitors will feel comfortable with the same experience they are used to seeing when they talk with their friends or other bots on Facebook.
Our absolute FAVORITE aspect of using the Customer Chat plugin is that when that visitor leaves your website the conversation can continue inside Facebook Messenger on their phone and online.
If you are leveraging the Convos Real Estate Bot, then we have introduced follow up sequences that can help engage prospects after they have left your website.
If you don’t have the Convos, schedule a demo to learn more about how convos can help you instantly engage with more buyer and seller leads.